Warranty

Our Warranty

Biocleaner guarantees that all units have been thoroughly tested to be in good working order.



Biocleaner warrants that your unit will be free of defects in material or workmanship under normal use within a period of one year from date of purchase based on the invoice. Biocleaner will, at its option, repair or replace a defective unit without charge upon its receipt of proof of the date of purchase. If a replacement unit is necessary to service this warranty, the replacement unit may be new or reconditioned. If a replacement unit is sent, a new limited one year warranty will be applied to the replacement unit. Any damage to or malfunction of your unit resulting from the use of non-parts may not be covered by this warranty or may result in a service fee if the damage or malfunction determined to be caused by such use.

WHAT IS NOT COVERED BY THE LIMITED WARRANTY

THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do not allow the exclusions or limitations of incidental or consequential damages, so the above limitation or exclusions may not apply to you depending on the state or province of purchase. Nor does this warranty cover damages caused by use of non-parts services other than or its authorized service providers, use of parts other than genuine parts or external causes such as abuse, misuse, inappropriate power supply. Freight charges for transporting the units back and forth for replacement or repairs are not included in the warranty.

 

OTHER LIMITATIONS

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL. IN ADDITION, PGI HEREBY SPECIFICALLY DISCALIMS ALL OTHER WARRANTIES WITH RESPECT TO YOUR Biocleaner UNIT, INCLUDING ANY IMPLED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Some states or provinces do not allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you depending on the state or the province of purchase.

 

HOW DO YOU OBTAIN WARRANTY SERVICE?

Biocleaner are high-quality equipment and with proper care are intended to provide years of satisfying performance. However, should the need arise for warranty servicing, simply call Biocleaner Customer Service at our landline number 323-981-0797. Please do not return your unit for servicing without first speaking to Biocleaner’s Customer Service.

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